To schedule an appointment or make a referral, just call. We will work earnestly to ensure that the first appointment occurs in a timely fashion. And if you plan to use insurance to help pay for treatment, we will help with authorization issues and we will bill your insurance company for you. We will also assist you in learning the details of your mental health benefit so that you know what to expect. Dr. Bates and Dr. Soleck are providers for many major insurance programs.